Fast and Reliable Delivery at Onnetila

At Onnetila, we understand that getting your child’s new toy in their hands quickly is just as important as finding the perfect one. That’s why we offer fast and reliable shipping options to get your order delivered to you efficiently.

Where We Ship:

Currently, we ship orders within the United States (US) only.

Shipping Speeds:

We offer standard shipping to get your order to you as soon as possible:

• Standard Shipping: Most orders arrive within 4-7 business days after your order is processed. Shipping costs are calculated at checkout and depend on the weight and destination of your order.

Tracking Your Order:

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this tracking number to follow the progress of your shipment on the carrier’s website.

Estimated Delivery Times:

Please note that estimated delivery times are based on business days and may vary depending on your location and order processing times. Once your order ships, you’ll receive a more precise estimated delivery date based on your specific circumstances.

Order Processing:

Orders are typically processed within 1-2 business days of being placed. During peak seasons or for new product launches, processing times may be slightly extended. We’ll notify you via email if your order is subject to any delays.

Free Shipping Promotions:

We occasionally offer free shipping promotions. Be sure to check our website announcements or subscribe to our newsletter to stay up-to-date on any current promotions.

Not Home at Delivery?

Most carriers will attempt delivery once. If you are not home at the time of delivery, a notification card will be left at your door with instructions on how to reschedule delivery or pick up your package at a designated location.

Questions About Your Shipment?

If you have any questions about your shipment or haven’t received your order within the estimated timeframe, please don’t hesitate to contact us:

• Email: Send us an email at info@onnetila.com and we’ll be happy to track down your package for you.
• Live Chat: Click on the chat icon located on the bottom right corner of any page on our website to chat with a customer service representative in real-time during business hours.

We’re committed to getting your child’s new toy to them quickly and safely. With our reliable shipping options and dedicated customer service team, you can shop with confidence at Onnetila!